Employment

North Carolina's first permanent capital comes to life every day because of people like you. Find out what it's like to connect with colonial America's past, and continue that legacy into the future, by joining the team at Tryon Palace. 

Permanent Full-Time Positions Available

OPERATIONS MANAGER

  • JOB CLASS TITLE: Administrative Supervisor
  • POSITION NUMBER: 60083582
  • DEPARTMENT: Dept of Natural and Cultural Resources
  • DIVISION/SECTION: Historic Sites / Tryon Palace 
  • SALARY RANGE: $33,960.00 - $54,337.00 Annually
  • RECRUITMENT RANGE: $33,960 - $37,446
  • SALARY GRADE / SALARY GRADE EQUIVALENT: GN08
  • COMPETENCY LEVEL: Not Applicable
  • APPOINTMENT TYPE: Permanent Full-Time
  • WORK LOCATION: Craven County 
  • OPENING DATE: 09/17/18 
  • CLOSING DATE: 09/21/18 5:00 PM Eastern Time

**Anticipated Vacancy**
INTERNAL POSTING:  This posting is open to permanent North Carolina State employees or candidates who are eligible for RIF priority reemployment consideration as described by G.S. 126.

Department Information:
The Department of Natural and Cultural Resources' (DNCR) vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. Our mission is to improve quality of life by creating opportunities to experience excellence in the arts, history, libraries and nature throughout North Carolina.  The Department works to stimulate learning, inspire creativity, preserve the state's history, conserve the state's natural heritage, encourage recreation and cultural tourism, and promote economic development.  Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history by expanding engagement with diverse individuals and communities. We encourage you to apply to become a part of our team. 

Site Information:
The purpose of Tryon Palace is to educate growing numbers of North Carolinians and visitors to this state about the contributions made by the inhabitants of New Bern and the central North Carolina coast to the history and culture of this state and the United States from the time of initial European-American contact through the nineteenth century.  This mission will be carried out through historical research; acquisition, interpretation, and preservation of historic objects and buildings; re-creation of period room settings and gardens based on historical documentation; public outreach in the form of tours, symposia, workshops, and seasonal interpretation; and dissemination of historical information through staff presentations and by other means.  All historical interpretation conducted as part of this mission shall be based on factual, balanced scholarship.

Description of Work:
This position is accountable for planning and directing all activities associated with the Ticket Desk at the NC History Center and the Waystation Ticket Desk at Tryon Palace, ticketing systems troubleshooting and support, and Security. This position is also responsible for booking group tours, responding to all requests and follow-up in Group Sales, and supervising the Museum Store. Work involves the responsibility of patrolling facilities for protecting life and property against fire, damage, theft, trespass and vandalism. The person in this position must have strong leadership and communication skills, as well as relationship building skills, working in a collaborative manner and should have knowledge of functioning effectively in a complex multi-entity environment.
 

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.  

  1. Considerable knowledge of museum or historic site operations, as well as in-depth knowledge of customer service and program delivery.
  2. General knowledge of retail sales, ticketing systems and software.
  3. Must have general knowledge of internal controls and cash handling procedures.
  4. Must have demonstrated experience planning, assigning and supervising the work of staff.
  5. Must be proficient with computer skills, including Microsoft Office, proficient in Excel, internet searches and Outlook.
  6. Must have working knowledge of developing, executing and evaluating programs and procedures.
  7. Considerable knowledge in security and safety procedures.
  8.  Must have a valid NC Driver License or able to obtain one within 30 days of employment.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

High school diploma or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience, including one year as a lead worker; or equivalent combination of education and experience.

SUPPLEMENTAL AND CONTACT INFORMATION:

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, age, disability, genetic information, political affiliation or political influence.

To apply for this position, please apply at http://www.oshr.nc.gov/jobs/. In order to receive credit for your work history and credentials, you must list the information on the online application form.   Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes will be accepted, but will not be used for screening for qualifying credit.  Using "See Resume" or "See Attachment" instead of completing the education and experience portion of the profile is not acceptable and will result in an incomplete application.  Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit.  Applicants are required to scan and attach a copy of their DD-214 or discharge orders if they wish to obtain veterans preference.

 

 


Volunteer Positions Available

The Tryon Palace Jonkonnu is currently looking for volunteers to fill the following positions: 

Town Crier

Informs the people of the historical roots associated with the Jonkonnu celebration in Eastern Carolina. The Crier precedes the parade, announcing & describing the main characters, their positions and relevance to the actual celebration. Must interact with the crowd setting the mood to receive performances.

Fancyman

The leader of the group, must possess the ability to interact with others, sing, dance, be energetic during all performances

Ragman

Must possess the ability to sing and dance with electrifying energy and animation during each performance; positive interaction with crowd to encourage others to get involved.

Banjo

Must know how to play a banjo, can sing (optional), dance energetic during each performance

 

NOTE: Participants must be available for occasional weekday and weekend travel.

If you are interested in applying for a volunteer position with Jonkonnu, please e-mail info@tryonpalace.org.