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October 27, 2006

 Our Mission:

Tryon Palace Historic Sites & Gardens’ mission is to engage present and future generations in the history of North Carolina from early settlement and development of statehood through the mid twentieth century by collecting, interpreting and preserving objects, buildings, landscapes and events that enrich understanding of the making of our state and nation.

Our Vision:

Tryon Palace Historic Sites & Gardens demonstrates that history is dynamic.  An active research program provides the foundation for continual changes in interpretation, exhibits and educational programs. With each visit, we invite visitors to determine their educational experience from a changing menu of choices including interactive programs, historical demonstrations, first person interpretation and participation in activities of the past.  

Tryon Palace Historic Sites & Gardens emphasizes scholarship and research in the pursuit of historical accuracy.  We encourage learning through exploration and participation using the museum’s historical and professional resources.  We strive to spark visitor curiosity and encourage continual learning about North Carolina’s contribution to American history.  We require that our staff be truthful and accurate in all aspects of their work. 

Tryon Palace Historic Sites & Gardens’ product is the quality of the visitor experience. Customer service is a longstanding priority and we strive to make visitors feel welcome.  Since 1959, our customer service motto has been “knowledge, enthusiasm and graciousness” or “KEG” and that slogan still resonates today.

Tryon Palace Historic Sites & Gardens values a knowledgeable, ethical, results-oriented, gracious, accountable, professional and adaptable staff.  The museum supports individual development in a team environment.   Managers are expected to seek and utilize input and to regularly foster professional growth in employees.  Information is shared broadly in the organization.

Tryon Palace Historic Sites & Gardens preserves and secures historical resources and human and physical assets to provide a functional, safe, and accessible environment.  Stewardship of historic objects, buildings and landscapes is an ongoing priority.

Our Core Values:

  • Commitment to mission
  • Care, preservation, and security of collections and historic resources
  • Audience-centered in our program development and delivery
  • Excellence, integrity and adoption of best practices as our standard
  • Responsibility and accountability for managing all resources
  • Creativity and innovation in all our endeavors
  • Dedication to telling inclusive history:  one history/many stories
  • Development of partnerships to maximize resources
  • Collaboration for the benefit of our greater community
  • Commitment to a sustainable environment
  • Diversity in the workforce and in community outreach

 

 


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